I am very pleased with my recent order of hatching eggs from Richard at Jordan Farm. They were shipped exactly when he said they would be and extras were included. Richard's communication was excellent. He answered each of my e-mails promptly and courteously. The eggs were packed with obvious care. They were sent by overnight express mail for their long trip. Even though the box was dented on two corners by the USPS, none of the eggs were cracked or broken. Thank you, Richard!!